About: Frequently Asked Questions (FAQs)
Do you accept insurance?
Like many New York area mental health providers, we do not accept payments from insurance carriers or Medicare. However, many patients are eligible to receive at least partial reimbursement from their insurance companies for "out-of-network" mental health services.
As out-of-network providers, we automatically provide you with a "Superbill" each month (you can obtain them more frequently if needed or helpful) that includes all the information you need to submit an out-of-network insurance claim directly to your insurance company.
Depending on your insurance provider, there often is a simple online submission process allowing you to upload a PDF of the services and charges. J&L bills you the full amount of the session at the time of an appointment, and then you submit the receipt and claim information on the superbill so your insurance company can reimburse you for part of the costs.
The costs and appropriate “CPT codes” for different types of sessions will be provided to you during the consultation process. Frequently used CPT codes for mental health services are: 90791; 90834; 90837 and 90847. Your insurance carrier can tell you whether or how much it reimburses for these sessions.
What are your rates?
The first phone consultation you have with our administrator, Lawrence, is free, regardless of the outcome of the call.
Our rates are competitive with out-of-network private group practices in the New York metro area and vary according to individual clinicians.They range from $250-$500 for initial evaluations and individual therapy sessions, and $275-$500 for couples and family therapy sessions. Rates will be discussed in detail during your initial consultation call. Formal requests for fee reductions are considered case by case and may be applied on a limited basis.
Group psychotherapy and professional consultation fees vary. Please reach out for more information about clinical or professional development consultation services.
What are your hours?
Monday - Thursday 8am-8pm
A limited number of weekend appointments are available as needed and are determined case by case.
Do you offer virtual treatment?
J&L offers secure virtual treatment as well as limited in-person availability in our offices in Manhattan.
We offer virtual sessions through secure, HIPAA-compliant video platforms. We are licensed to use telehealth for patients who reside in New York, New Jersey, Florida, Connecticut, and California only. Telehealth can be an effective substitute for in-person therapy. Please note that telehealth may not be covered by insurance and may incur out-of-pocket costs; we recommend you contact your insurance provider for more information.
We will continue to offer this service to any current or new patient who benefits from the flexibility and convenience of teletherapy.
In which states do you offer telehealth?
Our team members are licensed to provide teletherapy to residents of New York, Connecticut, Florida, New Jersey, and California (please check with individual providers for their specific licensure).
State health websites can be accessed here:
Florida, California, Connecticut, New Jersey, New York.
What is your process for new patients?
We spend 2-3 sessions getting to know you, learning about your history, and understanding your goals and time frame before developing a tailored treatment plan. Using our clinical expertise, training, and knowledge of human experience, we pull from a variety of effective types of therapy to customize your plan.
We take into consideration the whole picture to help inform your goals for treatment and create a plan that feels right for you. Some people may choose to focus on short-term solutions; others desire longer-term treatment to develop insight into their personal difficulties and desires.
Treatment goals might change over time, so we check in periodically to ensure you feel understood and heard. There will be ongoing conversation with your therapist about the effectiveness of your treatment. Adjustments are made accordingly to ensure the plan is meeting your needs and goals.
What is your process for children and teens?
During the initial assessment phase at J&L Psychology, we meet with you and your child to discuss your concerns. Then, depending on your child's age and comfort level, we meet with your child separately. We may ask to speak with other professionals working with your child, such as teachers or pediatricians. At times, we have you complete a series of assessment measures to help understand the concerns being presented. Learn more about how we treat children on our child therapy page.
We also may meet with the parent(s) separately during the initial assessment phase, depending on your child's age and circumstances. (We recognize that a child's primary caregivers may not be the parents in some cases, but we use the term to represent the person(s) legally responsible for the child.)
The assessment usually occurs over the first 1-3 sessions. Once the assessment is complete, feedback will be provided to both the parent(s) and the child, using age appropriate language. If treatment is recommended, families will discuss the formats for treatment, frequency of appointments, and how parents will be involved.
Typically, parents will be asked to participate to varying degrees. With younger children, parents will be more actively involved in the treatment process. Older adolescents often prefer privacy around their concerns and parents may be less directly involved in sessions.
Do you prescribe medication?
As psychologists we do not prescribe medications, but we do work closely with many psychiatrists and can provide referrals to trusted physicians.
Can I just get a one-time consultation?
Yes, we do offer single-session consultations, which can be valuable for second opinions, advice on choosing a clinician, or expert reviews. We also offer ongoing consultations for clients who may benefit from this service.
Estimate your out-of-network billing