About: Frequently Asked Questions (FAQs)
Do you accept insurance?
Like many New York area mental health providers, we do not accept payments from insurance carriers or Medicare. However, many patients are eligible to receive at least partial reimbursement from their insurance companies for "out of network" mental health services. We are happy to provide you with receipts to submit for insurance reimbursement. We recommend that you contact your carrier to learn about your benefits, including teleheatlh coverage, and check into the use of health savings accounts (HSAs) to pay for treatment.
What are your fees?
Our fees are competitive with other New York-based therapy groups. Call us directly to learn more about our fees.
What are your hours?
Monday - Thursday 8am-8pm
A limited number of weekend appointments are available as needed and are determined case by case.
Do you offer virtual treatment?
Yes, we offer virtual sessions through secure, HIPAA-compliant video platforms. We are licensed to use telehealth for patients who reside in New York, Florida, Connecticut, and California only. Telehealth can be an effective substitute for in-person therapy. Please note that telehealth may not be covered by insurance and may incur out-of-pocket costs; we recommend you contact your insurance provider for more information.
We will continue to offer this service to any current or new patient who benefits from the flexibility and convenience of teletherapy.
Because of the ongoing COVID crisis, at this time all treatment is being delivered virtually until it is safe to return to in-person sessions.
In which states do you offer telehealth?
Our team members are licensed to provide teletherapy to residents of New York, Connecticut, Florida, New Jersey, and California (please check with individual providers for their specific licensure).
State health websites can be accessed here:
Florida, California, Connecticut, New York.
What is your process for new patients?
We spend 2-3 sessions getting to know you, learning about your history, and understanding your goals and time frame before developing a tailored treatment plan. Using our clinical expertise, training, and knowledge of human experience, we pull from a variety of effective types of therapy to customize your plan.
We take into consideration the whole picture to help inform your goals for treatment and create a plan that feels right for you. Some people may choose to focus on short-term solutions; others desire longer-term treatment to develop insight into their personal difficulties and desires.
Treatment goals might change over time, so we check in periodically to ensure you feel understood and heard. There will be ongoing conversation with your therapist about the effectiveness of your treatment. Adjustments are made accordingly to ensure the plan is meeting your needs and goals.
What is your process for children and teens?
During the initial assessment phase at J&L Psychology, we meet with you and your child to discuss your concerns. Then, depending on your child's age and comfort level, we meet with your child separately. We may ask to speak with other professionals working with your child, such as teachers or pediatricians. At times, we have you complete a series of assessment measures to help understand the concerns being presented. Learn more about how we treat children on our child therapy page.
We also may meet with the parent(s) separately during the initial assessment phase, depending on your child's age and circumstances. (We recognize that a child's primary caregivers may not be the parents in some cases, but we use the term to represent the person(s) legally responsible for the child.)
The assessment usually occurs over the first 1-3 sessions. Once the assessment is complete, feedback will be provided to both the parent(s) and the child, using age appropriate language. If treatment is recommended, families will discuss the formats for treatment, frequency of appointments, and how parents will be involved.
Typically, parents will be asked to participate to varying degrees. With younger children, parents will be more actively involved in the treatment process. Older adolescents often prefer privacy around their concerns and parents may be less directly involved in sessions.
Do you prescribe medication?
As psychologists we do not prescribe medications, but we do work closely with many psychiatrists and can provide referrals to trusted physicians.
Can I just get a one-time consultation?
Yes, we do offer single-session consultations, which can be valuable for second opinions, advice on choosing a clinician, or expert reviews. We also offer ongoing consultations for clients who may benefit from this service.